Rocket Rewards FAQs

  • Download the Eddie Rocket’s Official App from the Apple App Store or Google Play, then sign up and agree to participate.

  • Points and Rewards can only be earned and used at participating Eddie Rocket’s locations – whether you’re dining in, collecting via our app, or ordering delivery through our app (Deliveroo, JustEat and UberEats are excluded).

    • Eddie Rocket’s Arklow 

    • Eddie Rocket’s Athlone 

    • Eddie Rocket’s Blackrock

    • Eddie Rocket’s Carlow

    • Eddie Rocket’s Charlestown 

    • Eddie Rocket’s Clare Hall

    • Eddie Rocket’s Celbridge 

    • Eddie Rocket’s Dame St

    • Eddie Rocket’s Donnybrook

    • Eddie Rocket’s Dundrum

    • Eddie Rocket’s Jervis

    • Eddie Rocket’s Kilkenny

    • Eddie Rocket’s Killarney

    • Eddie Rocket’s Mullingar

    • Eddie Rocket’s Naas

    • Eddie Rocket’s Navan

    • Eddie Rocket’s Newbridge

    • Eddie Rocket’s O’Connell St

    • Eddie Rocket’s Omni

    • Eddie Rocket’s Parnell St

    • Eddie Rocket’s Phibsboro 

    • Eddie Rocket’s Portlaoise

    • Eddie Rocket’s Rathmines 

    • Eddie Rocket’s Stillorgan 

    • Eddie Rocket’s South Anne Street

    • Eddie Rocket’s Swords

    • Eddie Rocket’s The Point Village

    • Eddie Rocket’s Tullamore

    • Eddie Rocket’s Walkinstown

    • Eddie Rocket’s Waterford 

    • Eddie Rocket’s Wexford St

  • Rocket Rewards aren't supported by the old "Eddie Rocket’s City Diner" app. Both apps run concurrently until all diners switch over. 

  • Rewards include Cosmic, Stellar, and Galactic tiers—each offering free food. Extras must be paid for separately.

  • Earn 1 point when you spend €9+ spent (after discounts) in a single transaction. Collect 3 points for a Cosmic, 6 for a Stellar, and 10 for a Galactic - then the count resets. Orders via Deliveroo, JustEat, or UberEats do not count.

    You can earn one point per day max. Alcoholic beverages don’t count towards the 9 Euro mark.

  • You can redeem only one reward per day – either a Rocket Reward (Cosmic, Stellar, or Galactic), a Flash Reward or a Sign-Up / Birthday reward.

  • Open the REWARDS tab in the app to view your point balance and Rocket Rewards. 

  • Points never expire, but Rocket Rewards expire 12 months from issuance. Unused rewards are then removed. 

  • Flash Rewards are personalised offers just for you. Unlike Rocket Rewards, they aren’t linked to collecting points. Flash Rewards usually come with short validity periods – so when one pops up, you’ll need to be quick! You can redeem one Flash or Rocket Reward per day. 

  • Show your in-app QR code in the REWARDS tab; or provide your phone number. At kiosks, scan the QR. You must be logged in. 

  • We collect your date of birth to send you a birthday treat!

  • No — your points and rewards are tied to your account and are non-transferable. However, you can invite friends to sign up via your referral link.

  •  Alcoholic drinks and third-party delivery orders (Deliveroo, JustEat, UberEats) are excluded; other purchases count.

  • No worries! Log in on your new phone and your account info will be there.

  • Make sure your app is running the latest version. The easiest way to stay up to date, is to enable auto-updates.

    Apple: Settings > AppStore > Automatic Downloads > Enable App Updates

    Android: Google PlayStore > Your Profile Icon > Manage apps & device > Manage, then find the EDDIE ROCKET’S OFFICIAL APP > Details > More > Enable Auto Update

  • Use the "Forgot Password" option in the PROFILE tab → LOGIN ribbon; reset arrives within ~2–3 minutes.

  • Absolutely—email your feedback to info@eddierockets.ie.